Refund policy
All Sales Are Final (Custom Orders)
Because each DTF transfer is printed to order, we cannot accept returns, exchanges, or cancellations once production has begun. Please double-check your artwork, sizing, colors, and quantities before placing your order.
Replacements for Defective or Incorrect Items
We will gladly replace orders if:
- The print arrives damaged during shipping.
- There is a printing error caused by us (wrong size, color, or design).
- The product is materially defective.
Order Cancellations
- Before production starts: Full refund available.
- After production starts: No refund, as materials and labor have been committed.
Shipping Issues
We are not responsible for delays caused by carriers, but we will assist in tracking and resolving delivery issues.
Color & Print Variations
Due to differences in screens and materials, slight color variations are normal and not considered defects.